At SoluWellness, we’re committed to getting your favorite skincare essentials delivered to your doorstep quickly, safely, and efficiently. Whether you’re across town or across the globe, we take pride in providing a seamless delivery experience every time.
Please review our shipping policy below for details on processing, delivery, and tracking.
We proudly ship throughout the U.S. so you can enjoy the power of SoluRetinol no matter where in the 50 states you live.
We offer free shipping on all U.S. orders over $75.
Orders are typically processed within 1–2 business days after purchase. Our team works diligently to prepare your order for shipment as quickly as possible.
Please note: During peak seasons or special promotions, processing may take slightly longer, but rest assured — your order is always our priority.
Delivery times may vary slightly depending on your location and local processing.
Once your order has shipped, you’ll receive a shipping confirmation email with your tracking number.
You can easily track your order using this tracker number to follow along with your shipment every step of the way.
If you need to change or correct your shipping address, please contact us within 24 hours of placing your order. We’ll do our best to accommodate your request before your package leaves our facility.
Once an order has shipped, we’re unable to modify the address, so please double-check your details at checkout.
If your package is lost or stolen and you purchased shipping protection, simply reach out to us and we’ll gladly help you replace your order.
SoluWellness cannot be held responsible for lost, delayed, or stolen packages once the carrier has marked them as delivered.
If you have questions or concerns about your shipment, we’re always happy to help.
Email: support@soluwellness.com
At SoluWellness, we know your skincare routine is personal, and we believe your delivery experience should be just as smooth. Thank you for choosing SoluRetinol and for trusting us to be part of your skin’s transformation journey.